Onboarding

What to expect in onboarding

We recognize that every organization is unique, which is why we tailor our proven onboarding program to meet the specific needs of your organization. Your dedicated Onboarding Specialist will develop an implementation strategy that works for your team, resulting in DAM success!

Workshops

Through user stories, we help you understand who your stakeholders are and how to define your business requirements for DAM. With a clear picture of who needs to what and why, our workshops provide guidance and best practices on:

• Organizing your assets
• Metadata & searching
• User access
• Workflows and settings
• File and data ingest

Together we'll determine the best ways to implement your unique workflows in NetX.

Training

We believe that ownership & governance of any system is critical. We provide extensive admin-level training on system configuration and general DAM best practices. This in-depth familiarity equips your team to manage the system, integrate new workflows, facilitate training and support end-users following system launch.

Support

We want your implementation to succeed, both now and down the line. The NetX team works closely together to transfer knowledge gained during your onboarding. This ensures your team has a smooth transition to the NetX Support Team and your dedicated Account Manager at the end of the onboarding program.

We’re here for you every step of your DAM journey.